Bayliner
This was a great project where I worked with the CMO and marketing team to discover the best approach to integrate the new "Build a Boat" functionality and do a guided path for the customers to pick the right boat for them.
Issues:
- Difficult customization process
- un-responsive design
- inconsistent design usage
- Location inconsistencies
UX Process:
- User Research
- Design workshop
- Card sorting
- User Story creation
- User direction for sales funnel
- Journey maps
- Current flow vs. New flow
- Wireframes
- Low fidelity mockups for template pages
- Adobe XD Prototypes
- Hi-fidelity pixel-perfect designs of page templates to pass to development.
Sucess Criteria
- "Walk me" for boat selection
- Clean modern mobile-first experience
- Consistent design system for all company's websites
- Browser location functionality