
Freedom Boat Club
Freedom Boat Club is the first boating club. Their messaging and signups were suffering from the old design. I worked with the CEO, CMO, and marketing team to review messaging, targeting, and approach to increase conversions for local boat clubs.
Issues:
- Confused user messaging
- Completely missing a key demographic
- un-responsive design
- inconsistent design usage
- Confusing pricing messaging
UX Process:
- User Research
- Design workshop
- Card sorting
- User Story creation
- User direction for sales funnel
- Journey maps
- Current flow vs. New flow
- Wireframes
- Low fidelity mockups for template pages
- Adobe XD Prototypes
- Hi-fidelity pixel-perfect designs of page templates to pass to development.
Success Criteria
- The design brings in more of the demographics targeted
- Design is mobile-first
- The design system is robust and works throughout the other companies
- Messaging is consistent and tests well